We Designed A Modern Multi-Vendor Ecommerce Website For City Mart Kenya

At Pacho Digital, we were thrilled to partner with City Mart Kenya, a leading Multi-Vendor eCommerce company in Kenya, to revamp their online presence. Our mission was clear: elevate their ecommerce platform to drive more sales, enhance user experience, and establish a strong brand identity.

ecommerce web design case study

Challenges

Outdated Design

City Mart’s existing website had an outdated design that did not reflect their brand’s evolution. The aesthetics no longer resonated with their target audience.

Poor User Experience

Navigation was confusing, causing potential customers to drop off before completing purchases. The site needed an intuitive user interface that simplified the buying process.

Mobile Responsiveness

With the increasing use of smartphones for online shopping, it was crucial to ensure the new design was fully responsive on all devices.

Solutions

Modernized Design

We conducted extensive research to understand City Mart’s brand identity and target audience. The result was a modern, visually appealing design that aligned perfectly with their brand.

User-Centric Approach

Our team optimized the user journey by reorganizing product categories, streamlining the checkout process, and implementing a robust search functionality.

Mobile-First Design

To cater to mobile shoppers, we adopted a mobile-first approach, ensuring the website looked and functioned seamlessly on smartphones, tablets, and desktops.

City Mart Contact:

+254 707374541 info@citymart.co.ke

City Mart Address:

Mombasa Road 00100 Nairobi, KENYA

City Mart Website:

www.citymart.co.ke
City Mart Kenya

Results

Increased Conversion Rates

The redesigned website witnessed an impressive 180% increase in conversion rates within the first month of launch, translating to a substantial boost in sales.

Enhanced User Engagement

Customers now spend 70% more time on the website, exploring products and engaging with the brand, thanks to the improved user experience.

Positive Customer Feedback

City Mart Kenya received overwhelmingly positive feedback from customers, who praised the website’s modern design and user-friendly interface.

Future Growth

Our collaboration with City Mart Kenya doesn’t end with the website launch. We continue to work closely, focusing on ongoing improvements, SEO enhancements, and marketing strategies to drive sustained growth and success.

Let’s Discuss Your Project

Are you ready to transform your ecommerce website into a sales powerhouse? Contact us today to schedule a consultation and discuss how we can tailor a solution to meet your unique business needs.

Contact Us Today

+44 747 993 4911

hello@pachodigital.com

joseph@pachodigital.com